Privacy Policy
HaifaWehbeh.com (“we”, “us”, “our”, or the “Website”) is committed to safeguarding the privacy and personal data of its users. This Privacy Policy outlines our practices concerning the collection, use, disclosure, and protection of your personal information. We respect your privacy and are dedicated to processing your data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
By accessing or using haifawehbeh.com, you acknowledge that you have read and understood this Privacy Policy.
1. Scope of This Policy and Our Role as Data Controller
This Privacy Policy applies to all users of haifawehbeh.com, including individuals who browse, contact, register, or otherwise interact with the Website. We act as the data controller for the personal data collected from users in the course of operating the Website, determining the purposes and means of the data processing.
2. Categories of Personal Data We Process
We may collect and process the following categories of personal data from you:
a. Usage Data
Includes information such as IP address, browser type, operating system, device identifiers, language preferences, referral URLs, and browsing behavior on haifawehbeh.com (e.g., pages visited, time spent, interaction with features).
b. Account Data
Information provided when registering or creating an account, such as your full name, email address, phone number, mailing or billing address.
c. Profile Data
Includes user preferences, purchase history, user interests, content interactions, and behavioral patterns based on your use of the Website.
d. Communication Data
Information submitted when contacting us including the content of customer support requests, contact form submissions, and history of correspondence through email or other channels.
e. Technical Data
Details related to your device type, operating system, screen resolution, system settings, and web request headers.
f. Transaction Data
Records of purchases, payment method details (excluding full payment card numbers), delivery addresses, order history, and transaction confirmations.
g. Preference Data
Information related to your marketing preferences, such as whether you have opted in to promotional emails, favorite products or services, and notification settings.
3. Legal Bases for Processing
We process personal data under the following legal bases in accordance with GDPR:
– Consent: Where you have provided clear, affirmative consent for us to process your data for a specific purpose, such as marketing communication.
– Contractual performance: To deliver services or fulfill obligations under any agreement between us and the user, including order fulfillment and account access.
– Legal obligation: To comply with legal requirements, such as tax or regulatory obligations.
– Legitimate interests: To improve, maintain, and secure the Website, communicate with users, or prevent fraud, provided these interests are not overridden by your rights.
Users in California may also exercise rights under the CCPA regarding the sale, disclosure, or collection of personal information.
4. Your Data Protection Rights
Under applicable laws, you have the right to:
– Access: Request a copy of your personal data and relevant processing information.
– Rectification: Request correction of inaccurate or incomplete personal data.
– Erasure: Request the deletion of personal data where processing is no longer necessary or lawful.
– Restriction: Request the limiting of processing under certain circumstances.
– Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.
– Objection: Object to processing based on legitimate interests or direct marketing purposes.
To exercise these rights, contact us at [email protected].
5. Security Measures
We implement and maintain industry-standard organizational and technical measures to protect your personal data, including:
– Encryption using HTTPS in transit
– Access controls and password management
– Regular data backups and secure storage
– Monitoring and security audits
– Staff training on data protection and confidentiality
6. International Data Transfers
Where personal data is transferred outside the European Economic Area (EEA) or other regions with data protection laws, we ensure appropriate safeguards are in place. These include data protection agreements following standard contractual clauses approved by the European Commission.
We also comply with applicable regional frameworks in jurisdictions such as the United States. Users accessing haifawehbeh.com from outside their country acknowledge and agree to such international data transfers.
7. Data Retention Policy
We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
– Account and Profile Data: Active use plus 24 months after termination of an account
– Usage and Technical Data: Up to 12 months for analytical and security purposes
– Communication Data: Retained for up to 24 months for quality assurance
– Transaction Data: Retained for 7 years to comply with tax and accounting obligations
– Preference Data: Until withdrawn or expired communications consent
Data may be retained longer where legally required or for dispute resolution.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and analyze traffic, in accordance with GDPR and CCPA. Cookies are small files stored on your browser that allow us to remember preferences and gather data.
Types of cookies we may use:
– Essential Cookies: Required for core website functionality
– Functional Cookies: Support features like remembering preferences or logins
– Analytics Cookies: Help us understand user behavior and improve performance
– Performance Cookies: Track Website uptime, responsiveness, and errors
You may manage or withdraw your cookie consent at any time using our website’s cookie management tool or via browser settings.
9. Cookie Management and Compliance
Users are presented with a cookie banner upon first visit and can customize their preferences. By continuing to use the Website, you consent to the use of selected cookies unless you opt out. California residents may opt out via a “Do Not Sell My Personal Information” link when applicable.
Cookie consent logs and cookies classification are maintained in accordance with GDPR, CCPA, and other regulatory requirements.
10. Children’s Privacy
Our Website and services are not intended for children under the age of 13. We do not knowingly collect, use, or disclose personal data from individuals under 13. If you believe that a child has submitted personal data to us improperly, please contact us at [email protected] and we will take appropriate steps to delete the information.
11. Policy Updates
We reserve the right to update this Privacy Policy as necessary to reflect changes in our practices, services, applicable laws, or for other operational, legal, or regulatory reasons. Any changes will be posted on haifawehbeh.com. Continued use of the Website following such changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at:
Email: [email protected]
13. Compliance Statement
haifawehbeh.com is committed to protecting your privacy and complying with all applicable global privacy laws and regulations. We encourage you to contact us with any privacy-related concern, and we will respond promptly and in accordance with the law.
